Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Last Updated: December 2024 | Effective Date: January 1, 2024

Information We Collect and How We Use It

At Dufafa-Sucimu, we're committed to transparency about what information we collect and why. When you use our budget management platform, we gather information that helps us provide better financial guidance and personalized budgeting solutions.

Personal Information Collection

We collect information you directly provide when creating an account or using our services. This includes your name, email address, phone number, and basic demographic information. We also gather financial data you choose to share, such as income ranges, spending categories, and budgeting goals - but never your actual bank account numbers or sensitive financial credentials.

Data Type Purpose Retention Period
Contact Information Account management and communication Until account deletion + 30 days
Financial Preferences Personalized budgeting recommendations 2 years of inactivity
Usage Analytics Service improvement and feature development Anonymized after 18 months
Support Communications Customer service and issue resolution 3 years for legal compliance

Automatic Data Collection

Like most websites, we automatically collect certain technical information when you visit our platform. This includes your IP address, browser type, device information, and how you interact with our site. We use this data to improve our services, detect security threats, and understand which features are most valuable to our users.

Important: We never collect your actual banking passwords, account numbers, or access your bank accounts directly. All financial information is provided voluntarily by you and limited to general categories and preferences that help us offer relevant budgeting advice.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, keep you logged in, and analyze how our website performs. You can control cookie settings through your browser, though some features may not work properly if you disable certain cookies.

  • Essential cookies that make our website function properly
  • Analytics cookies that help us understand user behavior and improve our services
  • Preference cookies that remember your settings and customizations
  • Marketing cookies (only with your explicit consent) for relevant content

How We Share Your Information

We don't sell your personal information to third parties. Period. However, there are specific situations where we may share certain data to provide our services or comply with legal requirements.

Service Providers and Partners

We work with trusted service providers who help us operate our platform - companies that handle email delivery, data storage, analytics, and customer support. These partners can only access the minimum information necessary to perform their specific functions and are contractually required to protect your data with the same standards we maintain.

For example, our email service provider needs your email address to send you budget tips and account updates, but they can't access your financial preferences or use your information for their own purposes. Similarly, our analytics provider helps us understand website performance but receives only aggregated, anonymized data.

Legal Requirements and Safety

We may disclose information when required by law or when necessary to protect the rights, property, or safety of Dufafa-Sucimu, our users, or others. This includes responding to valid legal requests, preventing fraud, and addressing security threats. We'll always notify you about such disclosures unless legally prohibited from doing so.

Business Transfers

If Dufafa-Sucimu is acquired by or merged with another company, your information may be transferred as part of that transaction. We'll provide notice before your personal information becomes subject to a different privacy policy and give you choices about how your data is handled during such transitions.

Your Rights and Control Over Your Data

You have significant control over your personal information. Here's what you can do and how to exercise these rights with us.

Access and Correction

You can access most of your personal information directly through your account dashboard. If you need additional information or want to correct inaccuracies, contact us at info@dufafa-sucimu.sbs. We'll respond within 30 days and provide the information in a readable format.

Data Portability and Deletion

Want to take your data elsewhere? We'll provide your personal information in a common, machine-readable format upon request. If you want to delete your account and associated data, you can do so through your account settings or by contacting our support team. We'll permanently delete your information within 30 days, except for data we're legally required to retain.

  • Download your data in standard formats (JSON, CSV)
  • Request specific information about data processing activities
  • Correct inaccurate or outdated personal information
  • Delete your account and associated personal data
  • Opt out of marketing communications while keeping your account active
  • Restrict processing for specific purposes while maintaining essential services

Marketing Communications Control

We'll only send you marketing emails if you've opted in to receive them. You can unsubscribe at any time using the link in any email or by updating your preferences in your account settings. Even if you opt out of marketing communications, we'll still send important account-related messages and service updates.

Data Security and Protection Measures

Protecting your information is a top priority. We implement multiple layers of security to safeguard your data both in transit and at rest.

Technical Safeguards

All data transmission to and from our platform uses industry-standard SSL encryption. Your information is stored on secure servers with restricted access, regular security audits, and automated backup systems. We use encryption for sensitive data storage and implement access controls that ensure only authorized personnel can access your information for legitimate business purposes.

Our systems are regularly updated with security patches, and we conduct quarterly security assessments to identify and address potential vulnerabilities. We also monitor for unusual activity and have incident response procedures in place to quickly address any security concerns.

Employee Access and Training

Our team members who handle personal information receive regular privacy and security training. Access to your data is limited to employees who need it to perform their job functions, and all access is logged and monitored. We maintain strict confidentiality agreements and conduct background checks for personnel with data access privileges.

Security Incident Response: If we experience a data breach that affects your personal information, we'll notify you within 72 hours and provide clear information about what happened, what data was involved, and what steps we're taking to resolve the issue and prevent future incidents.

International Data Transfers and Regional Compliance

While Dufafa-Sucimu is based in Canada, we may process your information using service providers located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.

Cross-Border Data Protection

Any international data transfers are conducted under approved frameworks that provide equivalent protection to Canadian privacy laws. We use standard contractual clauses, adequacy decisions, and other legally recognized mechanisms to ensure your data remains protected regardless of where it's processed.

Regional Privacy Rights

If you're accessing our services from outside Canada, you may have additional privacy rights under local laws such as GDPR in Europe or CCPA in California. We respect these rights and will work with you to ensure compliance with applicable privacy regulations in your jurisdiction.

Children's Privacy and Age Restrictions

Our services are designed for adults and we don't knowingly collect personal information from children under 13. If you're under 18, please get parental consent before using our platform. If we become aware that we've collected information from a child under 13, we'll delete that information promptly.

Parents who believe their child has provided personal information to us can contact our privacy team, and we'll work to verify and delete any such information from our systems.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website at least 30 days before the changes take effect.

Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your information.

Privacy Questions and Contact Information

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Email: info@dufafa-sucimu.sbs
Phone: +1 (902) 895-4211
Mail: 717 Boul Étienne Raymond
Sainte-Marie, Quebec G6E 3R1, Canada

We typically respond to privacy inquiries within 2-3 business days and will work with you to address any concerns about your personal information.